There is a toolbar that runs across the top that features the ability to adjust your shapes, fonts or lines, including the color, size, style and weight. The drag-and-drop feature makes it easy to place the shapes you need on what Lucidchart calls your canvas, which is essentially a grid document. If I didn’t know what I was looking for when mapping, then figuring out how to build my map may have seemed daunting without much explanation. If you are new to creating process maps, however, I recommend taking the time to do a quick internet search to learn what each symbol represents and how to use them effectively. When I first tested Lucidchart, I found the product easy to navigate since it felt familiar-reminding me of Google Docs-which made it easy to jump right in to creating a process map for my own office. There is also an offline mode to work on your maps even when you are not connected to the internet. The platform can be used on nearly all devices, browsers and operating systems, making it easily accessible for the user and for those with whom you may be collaborating. Lucidchart is a cloud-based diagramming application that can be used to create your process maps, in addition to several other types of charts and diagrams. The goal is to produce a visual that is understandable by everyone on your team, and tools like Lucidchart can help you easily create your maps, even if you are not a professional designer. There are also symbols used to depict inputs and outputs, such as documents and data. There are common symbols used to depict process flows, including items such as actions, decisions and delays. Just as with any other diagram, process maps use a series of defined symbols such as ovals, rectangles, diamonds and arrows to depict steps within an activity and how those steps flow to meet an end product or goal. They also ensure that your team is on the same page and can be used to improve performance and productivity. They can help to identify key areas that may be ideal for implementing automation. Process maps can be used to gain a better understanding of your current processes and improve efficiency by identifying bottlenecks or duplication within your workflow and working to streamline the process. These maps are sometimes referred to as flowcharts or diagrams, and they really break down the who, what, when, where and how of your processes to better answer the why. A process map is a tool that can be used to visually describe the flow of work within an office by outlining the individual steps within a process, the task owners and even the timelines.
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